Terms & Conditions

Bookings

To book an appointment or discovery call, please use the online contact form and select the service you would like.

Personal Shopping experiences typically take place between 10am and 5pm, Monday to Friday. Weekend appointments are available by special arrangement.

Location

Personal Shopping experiences are available in Manchester city centre, the Intu Trafford Centre and local villages such as Didsbury.

Wardrobe Edits are currently conducted online, but I’ll be extending the service soon to include in-person appointments at your home.

Payment

All payments are securely processed through a trusted payment provider.

Cancellations & Rescheduling

If for any reason you need to cancel your appointment and reschedule for another time, please let me know at least 72 hours before the date and time of the original appointment.

If you wish to cancel your appointment without rescheduling, I require 7 days’ notice. If less than 7 days’ notice is given, your payment will not be refunded.

Preparing for Your Appointment

Services may include a small amount of enjoyable pre-appointment preparation or light “homework”, such as questionnaires, fun & reflective tasks. These are designed to support a personalised and effective consultation and to help maximise the value of our time together.

All requested information must be completed within the specified timeframe to ensure the best possible experience.

Gift Vouchers

All services are available to gift. Alternatively, you can choose a value that you’d like to gift instead, with a minimum spend of £50. Gift vouchers are to be paid for fully at the time of purchase, are not subject to a returns policy and are non-refundable.